REFUND POLICY

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Effective Date: March 28, 2025

At Stalk Straws, we want you to love what you sip through. If something’s not right, we’ll do our best to fix it. Here’s how our refund process works:

 

RETURNS AND REFUNDS

If your order arrives damaged, incorrect, or missing items, contact us within 7 days of delivery. We’ll make it right with a replacement or refund—your choice.

Email us at sales@stalkstraws.com with your order number and a photo, if possible. It helps us sort things out quickly!

 

WHAT WE DON’T COVER

Because our straws are made from natural materials and designed for single use, we generally do not accept returns for reasons like:

• Change of mind

• Slight natural variations in size or color

• Products used or opened

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WHOLESALE ORDERS

All wholesale or bulk orders are final sale unless items are damaged or incorrect upon arrival. Please inspect your shipment carefully and notify us right away if there’s an issue.

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QUESTIONS

We’re here to help! If you have a concern about your order, reach out anytime:
EMAIL: sales@stalkstraws.com
PHONE: 780.904.7015